Hello to all experts out there .
I need some help from you guys . I m having a User decision step and i have assigned a agent to it. More precisely <b>Role : AC00000168</b> . It is working fine .
But in one case it happened that one position(Say 'Y') was not assigned a user to it so it is now giving an error .
So we are now thinking that the request made should go to the Y's manager(His reporting officer).Is there any standard rule available for this ? Or is there any other way to do it ?
Sorry for posting such a big message . Actually i'm new to SAP.Hope you guyz have understood my requirement .
Thanks in advance ,