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Getting blank screen while accessing Shoppping Cart application in the SRM portal.

Hi All,

I am facing one issue wile accessing shopping cart(sc) application in SRM portal. SRM version is 7.02 and i have tried to open the sc application in both the browser i.e., IE11 and Mozilla. The error screenshot is attached here. Please advice to resolve the issue.Many thanks in advance.



SC error.jpg (20.5 kB)
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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Apr 19, 2016 at 04:38 PM

    Hi Sandip,

    Please add link to compatibility view settings.

    Please try HTTP and try.

    Best Regards,


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    • Hi Siddappa,

      I am still getting error while opening the SRM Shopping Cart application. The error description is given below. Do i need any configuration in SRM back end side to resolve the issue??? Thanks!

      This page can’t be displayed

      • Make sure the web address https://**********.com is correct.
      • Look for the page with your search engine.
      • Refresh the page in a few minutes.

      Warm Regards,


  • Posted on Apr 25, 2016 at 06:07 AM

    Dear Sandip,

    make sure that the used browsers are compatible with your system. For more details see here:

    Please also update the UR version of your system. For the necessary steps check:

    SCN Wiki page.


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