Alert configuration

[Former Member]

Hello experts ,

I am currently working on alert configuration . I want to configure alerts for PO release .

The alert is working correctly,ie,  after every PO release we receive the email alert but the problem is that we can't populate/ fill container elements such as PO number .

I've checked the following discussions :

but i didn't find the way to populate the container elements .

Can you please help me so i can manage to populate the container elements without defining a workflow or using PI /XI system .

Thank you

[former_member186746]

Hi,

Let's make the request in a high functional sphere and then go into technical details.

So the requirement is:

We want to send information whenever something happens during the release strategy of Purchase Orders.

If this is the requirement then solving it with workflows, or at least with workflows events.

In release strategy customizing you can tell the system which release procedures should use workflows and which not. When you have done this the system will automatically fire events on Business Object BUS2012. Using these events you can trigger the SAP standard workflow for approval, or you can trigger your own custom workflow, or you can just use the events to trigger some code in a check function module provided you do not want to use workflow. If you do want to use workflow and the requirement cannot be fulfilled using SAP standard then using custom workflows is the way to go.

In my opinion that is the best way to control the process.

Kind regards, Rob Dielemans

[Former Member]

Thank you for your reply ,

does that mean that i wont be using alert transactions such as ALRTCATDEF ... or standard elements ?

Just for clarifying i do not have an issue with the alert triggering and the email alert is working fine .

but my problem is that i am not able to get the container elements filed such as PO number .

ie, when i define in my text message the following text :

PO number  &CA_RELEASE_TEST.PURCHASEORDER& is released

i get this message after triggering the alert :

PO number    is released

I am looking for a solution to get the container element filled / populated.

[Former Member]

So is my question in the right community ?

[JL23]

What do you think to which area it belongs? Are you in a APO system? do you use PLM? ...

or is it a question to the ABAPers to make something happen what is eventually not foreseen in standard?

[Former Member]

Hello Jürgen 

thank you for your response

I am not quite sure of which community i must post my question .

The topic is related to many functionalities (ECC / MM / ABAP/ Workflows ... )

I am looking for the configuration of the alerts for many case scenarios in MM module and SRM such as PO release / PR validation / RFx scenarios etc .

[JL23]

I don't have an answer, had not even known about Alert management. It seems to be cross functional, that is also what makes it difficult to get it into the right space. But it is not a native MM transaction.

In such cases I usually look under which tree it is in help.sap.com or in OSS notes to decide where to post. searching with your transaction code return SAP_BASIS component BC-SRV-GBT-ALM.

In a few months we have a new forum platform, then the space concept will be gone and you just post with tags. Maybe it is better then to reach the right people, maybe even worse, we will see.

But it is always hard to find responses to issues in niche products.

[former_member185167]

Hello,

"PO number  &CA_RELEASE_TEST.PURCHASEORDER& is released"

does indeed look workflowish. If you can find the exact time that alert was sent, then go to transaction SWI1 and look for everything around that time, perhaps it is a workflow that is involved. If so, then we can see where this is going wrong (could be bindings).

regards

Rick

[Former Member]

Hello Rick

Thank you for your reply.

Indeed , i think it related to a workflow , i found this in Tcode SWI1 :

Also i think some error has occurred in the workflow???

i got this message  ( INTERNAL.NOT_FOUND configuration parameter RUNTIME ENGINE_TYPE not found )

Although this error, the alert is working fine (i received the email alert without the container's element as described previously)

[former_member186746]

Hi,

I replied prematurely.

If all you want is send emails to certain people for PO's then you should ask the functional MM consultant to add additional message types to the PO types. That is the best way for output like email.

Kind regards, Rob Dielemans

[Former Member]

Hello Rob ,

Thank you for your reply .

Can you please elaborate for further understanding .

Thanks

Regards,

Ouissam,

[former_member186746]

Hi,

check this

Message determination in Purchasing - ERP SCM - SCN Wiki

Kind regards, Rob Dielemans

[JL23]

OUISSAM B ,

you better explain in detail what you want achieve, I feel this discussion is now going into the wrong direction.

[Former Member]

Hello Jurgen

basically i am looking for a solution so container elements in alert email can be filled/populated .

[former_member185167]

That's not a very useful view of the workflow log. Look at the technical details in the Workflow Chronicle and look at the Chronological view.

That error is a new one for me, looks like the one in this thread:

[Former Member]

Hello Rob ,

Sorry for the ate response .I've checked the link that you gave  me but unfortunately this is not exactly what i am looking for . The logique behind this isn't the same logique with alerts .

Apparently alerts can be define just in the Tcode ALRTCATDEF .

I managed to configure the alert in ERP but always get the problem of container elements not showing in the email .

I Thank you for your response though

Regards

Ouissam

[agentry_src]

Discussion successfully moved from Process Integration (PI) & SOA Middleware to SAP ERP - Logistics Materials Management (SAP MM)

as the more appropriate community for this topic.

Regards, Mike (Moderator)

SAP Technology RIG

[JL23]

moved further to the Workflow space, as the container used in MM are usually to pack materials.

[agentry_src]

Thanks Juergen!

I suspected it might only be the first step in the journey, but did not know what other communities might be applicable for this technical area.

Cheers, Mike

SAP Technology RIG

[Former Member]

Thanks

[former_member185167]

Sorry to pass the buck, but: How is this related to Workflow?

[JL23]

I thought because the standard purchase order release does not have an email notification, this is usually achieved through Workflow functionality. And we do not have anything in MM what is shown behind the referenced links (containers with data). What do you think in which space this question would best fit? 

Just searched for documentation on Alert Management and found http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/60c24b82-6da9-2a10-5a93-f1f729d89...

where one slide says:

The Alert Management system is available since SAP Web AS 6.20.

Alert Delivery Logic implemented by: „

CRM ( Customer Relationship Management) „

SCEM (Supply Chain Event Management) „

APO (Advanced Planner and Optimizer) „

CCMS (Computer Centric Monitoring System) „

PLM (Product Lifecycle Management) „

BW (Business Information Warehouse)

[William_Laverde]

THanks