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Feb 07, 2017 at 02:33 PM

issue with connecting C4C to external webservice

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Hi,

I have created a solution in CAS that should export activity data to an external provider to perform surveys.

I have uploaded the wsdl, created the code and created comm.system and arrangement.

Both when testing the service in CAS and when checking the connection in communication arrangement, I get this error:

Error accessing service; Service Ping ERROR: Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR") ()

Everything works fine in SOAP UI, I have the same protocol, same endpoint, same port.

Application Protocol: Webservice
Protocol: HTTPS (I've also tried http)
Hostname: "hosturl".com
Port: 443 (I've also tried 80)
Path: WebServices/001/05.asmx
https://"hosturl".com:443/WebServices/001/05.asmx

Authentication: None (as user and password must be sent in xml. But - I've tried with the actual user and password here.

Any pointers on how to fix this? I've compared with soap ui and everything is the same. Do I have to upload the providers certificate to C4C? In that case - where? I've downloaded it and the CA name is identical with the hostname in the comm. arrangement, so that shouldn't be an issue.

Thanks a lot for any help!