on 04-18-2016 8:14 AM
Hi All,
We have recently upgraded our Portal from EP7.3 SP4 to EP7.3 SP14. When upgrading the portal, BP_SRM also got upgraded from SRM7.01 SP8 to BP_SRM7.01 SP13.
The issue here is Tracking tab is missing in SRM UWL screen whereas in MSS UWL it is visible. Since the BP_SRM is upgraded, it is not visible in SRM screens alone.
I checked the corresponding XML file and tracking tab visibility yes only. Also, I can see that XML file is not changed/updated during portal upgrade timestamp.
Kindly suggest.
Regards,
Subashini
Hi Subashini,
Can you share the screenshot and default trace.
if possible , undeploy the BP_SRM , if there is no customization and then redploy the previous version.
Recheck the UWL configuration as well.
With Regards
Ashutosh Chaturvedi
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