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Former Member

UWL Tracking tab is missing post SP upgrade

Hi All,

We have recently upgraded our Portal from EP7.3 SP4 to EP7.3 SP14. When upgrading the portal, BP_SRM also got upgraded from SRM7.01 SP8 to BP_SRM7.01 SP13.

The issue here is Tracking tab is missing in SRM UWL screen whereas in MSS UWL it is visible. Since the BP_SRM is upgraded, it is not visible in SRM screens alone.

I checked the corresponding XML file and tracking tab visibility yes only. Also, I can see that XML file is not changed/updated during portal upgrade timestamp.

Kindly suggest.



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1 Answer

  • Apr 18, 2016 at 09:29 AM

    Hi Subashini,

    Can you share the screenshot and default trace.

    if possible , undeploy the BP_SRM , if there is no customization and then redploy the previous version.

    Recheck the UWL configuration as well.

    With Regards

    Ashutosh Chaturvedi

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    • Former Member

      Hi Ashutosh,

      As we are in higher version, users are fine with this and we cant undeploy the BP_SRM. I have done all the changes inline with production and close to go-live date.

      PFA the screenshot.

      Please let me know what default trace you want from NWA? Kindly help.



      UWL.JPG (19.2 kB)