Solution manager to cloud

[sandeepkarnati]

Hello Team,

We recently updated our solution manager to SP14 so that we can take advantage of monitoring cloud solutions using S2C_SETUP.

Here i am trying to configure the monitoring for C4C and i am getting below error.Could someone help me.

[jensfieger]

Hello Sandeep,

I guess it's sufficient for C4C just to save the settings in step 1 of exception management setup.

See also: https://wiki.scn.sap.com/wiki/display/TechOps/Exception+Management+Setup+for+SAP+Cloud+For+Customers

BR

Jens

[sandeepkarnati]

Hello Jens,

I did the same....But there is no data in RCA->Exception management->Monitoring

[sandeepkarnati]

Hello Jens,

I am getting below error

[jensfieger]

Hello Sandeep,

seems that you've SSL issues. Did you import the SSL certificate in STRUST? You may check SAP Note 1318906 (Trace analysis of SSL problems),

BR

Jens

[sandeepkarnati]

Hello Jens,

i imported cert in STRUST to SSL Client SSL Client(Anonymo) and SSL Client SSL Client(Standard)

[jensfieger]

Hello Sandeep,

something seems to be configured incorrectly. You may increase the ICM trace level to 2 or 3 in order to get more information. After increasing the trace level you should reproduce the issue.

BR

Jens