Skip to Content
avatar image
Former Member

BI 4.0 SP4 Server space issue

Dear Team,

We have BI 4.0 SP4 windows server, Dev environment.We have Dashboards in the BO sever.The server C drive space, reaches full and I couldn't able to login to the CMC/BI Launchpad(Error: Server PSAPBOD:6400 not found or server may be down (FWM 01003) null).

What is the best way to cleaning policy.

Where Can I check the core dump unwanted files in the C drive.

Please suggest the ways to get space and what are the log files can be deleted.

Regards,

Venkat

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

4 Answers

  • avatar image
    Former Member
    Apr 16, 2016 at 05:33 PM

    hi,

    What is the database used here, oracle or sql or something else? Login to database and try to add space or empty the folders or files in the database. Let me know.

    Thanks.

    Add comment
    10|10000 characters needed characters exceeded

  • Apr 17, 2016 at 01:25 AM

    check the event viewer logs for any specific errors if you are not able to connect to CMS.

    If you want to cleanup the logs in BO servers, check logging folder where BO installed. Empty the logging folder.

    Add comment
    10|10000 characters needed characters exceeded

  • Apr 17, 2016 at 08:07 PM

    Venkat,

    Some directories you can delete to recover space is as follow:

    You will need to STOP SIA and Tomcat first.

    • C:\ . . . \SAP BusinessObjects\tomcat\logs
    • C:\. . . .\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\logging
    • C:\Windows\Temp
    • C:\Users\Administrator\AppData\Local\Temp

    If you have spare drive, another option is to relocate the Windows TEMP envirooment from default Drive C: to D:\

    Regards,

    Ajay

    Add comment
    10|10000 characters needed characters exceeded

  • Apr 18, 2016 at 01:32 AM

    In addition to above steps if you have default installation of BO on C:\ Drive then move your FRS from default C:\ to NAS or other Driver where u have space:-

    Configuring the File Repository Server (FRS) - Business Intelligence (BusinessObjects) - SCN Wiki

    Add comment
    10|10000 characters needed characters exceeded