Buyoff - system behaviour different from specification

[Former Member]

Hi Experts

I want to use the buyoff Scenario as specified (online help: Message Board -> Example Processing Buyoff Message)

However in my system I do not find the described behavior:

1st difference: on reject there is no Default NC Code COMMENT displayed

-> first it was not even possible to select this NC code

-> therefore I added COMMENT to NC Group PRIMARY, afterwards it can be selected in the browse, but still not displayed as Default NC code

2nd difference: upon rejection of buyoff SFC is not placed in status 'Active (R)'. Instead it's placed 'In Queue (R)'

I need both points to work as specified in online help.

What do I have to configure to achieve this?

ME 15.0.3.23

best regards
Ulrike

[stuarta1 · Accepted solution]

Ulrike

One the 1st one - I don't believe this is working correctly. When the DEFAULT_NC_CODE for Log NC Reject activity is set to REQUIRED or OPTIONAL it should preload the NC Code (and allow it to be changed). When set to NONE it should not request the NC Code but log it automatically (as per the help).

On 2 - can you clarify if it's in queue for the next step?

Stuart

[Former Member · Accepted solution]

Hi Stuart,

on 1: works after setting activity rule to NONE

on 2: SFC is going to 'In Queue (R)' at the Operation on which the buyoff was logged

Do you have any idea to fix 2?

Thanks

Ulrike

[stuarta1 · Accepted solution]

Ulrike

I don't see a way to configure the way that behaves. Looks like either the help is incorrect, or the code is incorrect.

[Former Member · Accepted solution]

thanks,

I opened a ticket for that issue