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Copy notes from Quote to service ticket

Hello,

One of my customer want to copy notes from the quote to the follow service ticket.

Is this standard?

Thank you

Johnny

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1 Answer

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    Former Member
    Apr 14, 2016 at 10:31 AM

    Hi Johnny,

    The description of the quote is carried over as subject of the ticket. The external note is carried over as description of the ticket. The internal note is not carried over.

    Kind regards,

    Gab

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