CSS Working at Design time but not Run time

[Zumwaby]

Hi everyone - using DS 1.6.3 and finding an interesting issue with CSS. After creating/uploading a Custom CSS for the application, the CSS classes applied to components show up at design time, but not at all at run time. In this example a Panel component has a CSS class applied to make the panel color red... Local mode applications this works just fine - so is it a BIP issue, or a DS bug?

Occasionally (but not always), when opening the application, the following error message will appear in the Error Log:

eclipse.buildId=@qualifier@
java.version=1.7.0_91
java.vendor=SAP AG
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Framework arguments: BusinessObjects Design Studio
Command-line arguments: -os win32 -ws win32 -arch x86_64 BusinessObjects Design Studio

com.sap.ip.bi.zen
Error
Tue Feb 07 08:44:37 EST 2017
Failed to load MIME object 'ARAOTAZ3IYNKVR.PM2ZOYGO/Root Folder/<redacted>/Demo/custom.css'

Thanks

[TammyPowlas]

Interesting - assuming you have uploaded the CSS files to the BI platform and the user has access....

Similar error messages can be found in this thread: https://archive.sap.com/discussions/thread/3776046 - on one, Karol recommended a reinstall (broken installation)

Another one, except related to SDK: https://archive.sap.com/discussions/thread/3760364

Or a memory issue: https://archive.sap.com/discussions/thread/3893608

[Zumwaby]

Hmm... first rule of tech support? Turn it off/back on again, reinstall.... So that seems to have fixed local client errors, so now we're trying to reinstall on BIP...

[former_member197738]

Hi Byrne,

Where is this CSS support file located?

Is it in your Favorite or Public folder make sure your Design Studio Application is in same location.

Regards,

Fahad

[former_member330010]

We are having the same issue, did you ever find a fix for it?

[Zumwaby]

Yes we did. We upgraded. Latest release of DS fixed the issue - still have no idea how/what/why/where/who but it's now working...

[Zumwaby]

ok, did the whole reinstall thing. Here's where we are now:

We applied 1.6 SP04 and we’re still getting the issues. When I use Developer Tools in IE I see this issue reported when inspecting element:

HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).

(XHR): GET - https://redacted.com/BOE/OpenDocument/1702162036/zenwebclient/zen/mimes/859410/Root+Folder/Redacted+...

I believe it may be related to these two notes, which are close to the issue we have. The problem is we don’t have WebSphere:

https://launchpad.support.sap.com/#/notes/0002402829

And checking this note - it applies to 4.1, we're on 4.2 SP3:

https://launchpad.support.sap.com/#/notes/0002293933

And this one - no load balancer, direct to Tomcat server results in same error:

https://launchpad.support.sap.com/#/notes/0002350110