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Activation of Mass E-Mail

Former Member
0 Kudos

Hello Experts,

does somebody know where to send the E-Mail to activate my sub-Domain in SAP C4C ?

Thanks

Accepted Solutions (0)

Answers (5)

Answers (5)

Ankit
Product and Topic Expert
Product and Topic Expert
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Hello,

In order to activate Mass Email functionality you need to create incident from same tenant with the details to SAP. Please refer to the below Blogs which will guide you further:

How to create incident.

How to Activate Mass Email Functionality.

Regards,
Ankit K

kaus19d
Active Contributor
0 Kudos

Hello Hakan,

Please do update status if the problem is still there or else if resolved then would request you to please close this discussion thread by marking the answers as Correct or Helpful.

Thanks,

Kaushik

kaus19d
Active Contributor
0 Kudos

Please check the following RFC is there properly,

RFC Destination -> SENDMAIL_SERVER

Connection Type -> T

Technical Settings -> Activation Type ->

  • Start on Explicit Host:-.

Program -> /mail/sap/OUT/mlunxsnd

Target Host= mailgwo.wdf.sap.corp

Save as

  • Hostname= mailgwo.wdf.sap.corp

Start Type of External Program ->

  • Default Gateway Value

CPIC-C Timeout :-

  • Default Gateway value= 20

Gateway Options :-

Gateway Host= mailsig.wdf.sap.corp

Gateway Service= sapgw88

chandansb
Active Contributor
0 Kudos

Hello Hakan,

Check the below document for more clarifications:

Regards,

Chandan

Former Member
0 Kudos

Hello Chandan,

thanks for sharing the document. We completed all contained steps but the document contains no E-Mail adress to send the activation mail to.

Regards,

Hakan

Former Member
0 Kudos

Hello Hakan,

you have to create an incident within your C4C tenant using the included incident system:

Incident details:

Subject: Activate mass e-mail

Text: Activate DKIM sending process for sub-domain <your sub-domain>

Regards,

Christian

former_member221362
Active Contributor
0 Kudos

HI Hakan,

Report an incident to SAP, this has to be activated from the backend

More over before sending the ticket to SAP you have to add the domain in the Business configuration under Email-fax settings activity.

Regards,

Suresh

Former Member
0 Kudos

Hi Suresh,

thanks a lot for your quick response.

The configuration has already been done. So all we have to do now is to send a ticket to SAP and wait for activation?

Do you know how long it takes until activation is done after sending the ticket?

Best regards,Hakan