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Blank screen in pop-up with sapgui 7.40

Dear all,

after upgrading Sapgui from 7.30 to 7.40 we notice an issue. Some transactions display data via ALV GRID in a pop-up: it happen sometimes that the pop-up is standing blank for some seconds before beeing filled from ALV GRID. It does not happen everytime only from time to time.

It seems to me like an issue related to GPU or graphical processor unit of the PC when is presenting the data to the screen.

Does anybody has such issue? Any suggestion?

Thanks.

Roberto

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2 Answers

  • Apr 13, 2016 at 06:41 AM

    Hello Robert,

    Can you please advise:

    1) What is the SAPgui patchlevel used?

    2) Does the issue depend on the patchlevel applied?

    If yes,what patch was applied before the issue started to occur?

    3)Are all users affected with this issue?

    4)If a small or one user is affected, does this issue occur if the

    user logs onto another workstation?

    Regards

    Jude

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  • Apr 28, 2016 at 06:09 AM

    It might be due to the ALV buffer problem, try running the reports below and check.

    BALVBUFDEL

    BCALV_BUFFER_DELETE

    BCALV_BUFFER_DEL_SHARED

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