EAM - Position based owners/controllers

[Former Member]

Hi all

I'm currently implementing AC 10.1 SP12 at my current site. I've been asked to set up EAM to have owners and controllers identified by position, rather than being directly assigned in the EAM master data. They are concerned that when assigned owners/controllers are away that requests and logs won't be processed in a timely manner as the assignments may not be updated.

I have a few ideas about how to implement this, but I'm wondering if anyone else has set EAM up like this? I'm also looking for any thoughts that you might have about how this could be achieved. My current way of thinking is to have BRF functions to identify the appropriate agent for the request/log based on a table mapping the FFID to a owner/controller position numbers.

Thoughts/Ideas?

Thanks very much in advance

Daniel

[former_member182655 · Accepted solution]

Hi Daniel,

You've got a very interesting task! I haven't had such, but if had I would look in another direction. I would use HR org. structure since it's more reliable source of information. You could use, for example, daily job that synchs all managers to FFIDs.

From HR you could select people by their position, send this data to GRC and map the through table GRACOWNER.

By the way, if you don't have HR org.structure, but you have LDAP, you can select people from there.

It's just an idea, not a solution

Regards,

Artem

[Former Member]

Thanks for the responses Artem and Zoltan. I'm still hoping to convince management to go with the standard Owner/Controller determination, so hopefully I don't have to do too much with this

[Former Member]

Hello Daniel,

You can create Access Control Owners as Owner Group or LDAP Group for Firefighter ID Owner/Controller to specify members as owners, see corresponding SAP Help.

Best Regards,

Zoltan