To-do List on Quarterly Releases

[Former Member]

Hi,

I would like to ask if there is an available to do list as an administrator/developer that we have to do whenever there are quarterly releases? Like what do we have to check, what to do or whom to talk to.

Thanks in advance!

[former_member145507 · Accepted solution]

Hi Marc,

If you talking about upgrades, in that case Customers are notified via email from SAP Cloud for Customer engagement 4-6 weeks in advance of the production tenant upgrade.

Communications are sent to the customer's IT contact, as maintained in the Service control center ---> Contact details view.

Release Notes are published as What's New in the Help center documentation.

Test tenant is upgraded 2 weeks prior to Production upgrade. For the 2 weeks following the test tenant upgrade:

• Change projects cannot be merged from test to production
• Go-lives should be avoided
• Avoid applying partner solutions via SAP Cloud Applications Studio
• Do not request new tenants
• Do not request termination of tenants.

Otherwise also, the Business Center provides all the information about Release and upgrades.

Cloud CRM | Omnichannel Customer Engagement | SAP

https://www.sme.sap.com/irj/sme

Rgds,

Pavithran

[Former Member · Accepted solution]

Thanks Pavithran!