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You do not have the right to access data returned by this Universe (Error: INF)

Former Member
0 Kudos

Hi

We are upgrading from BO 3.1 to 4.1 SP7 and are having issues with running reports which run off UNV universes.

Reports which are based on UNX universes seem to be fine.

We refreshing the report, we get the message "You do not have the right to access data returned by this universe (Error: INF)"

I am logged in as Administrator, however I have check the rights on the connection, universe and folders, and all seem ok.

It is just a bit weird that it is only on the UNV reports.

Any help would be greatly appreciated

Ross

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi Ross;

  Did you resolve this? We are experiencing the same moving from BO 3.1 to 4.1 SP7. This is the first time encountered with a UNV, other UNV and UNX work OK.

Former Member
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Hi Mike

To fix, I had to update the connection on each universe. Unfortunately it means exporting each individually and then updating the connection

Ross

Former Member
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Hi Ross;

  Thank you for the reply.  I'll keep the connection in mind too, though the same universe and connection are OK and used by many other converted reports.  Somehow KB 2134299 I think helped to resolve though not as indicated but did let me open and refresh the report with errors, then I was able save and open in WEBI.  From there the partially converted issues were corrected and we are able to fully utilize the report. 

Regards,

Mike

amitrathi239
Active Contributor
0 Kudos

Hi,

is this happening with Webi rich client or BI launch Pad?

If with rich client then you can check this note.

2134299 - When refreshing or editing query in webi report using webi rich client tools getting "You ...