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Former Member

Powerbuilder 12.6 will not install on Windows 10

Hi,

I am trying to install Powerbuilder 12.6 Evaluation on a Windows 10 stand-alone PC (64 bit , 12GB memory). I choose to install Powerbuilder Classic only (no .NET or web stuff). After the option to include SQL Anywhere – answered no – the install hangs and just shows a dialog “Setup is running in another window, use ALT+TAB to switch between windows”. The task manager shows 2 tasks: SAP Powerbuilder 12.6 Setup and Powerbuilder Setup Launcher (32 bit) both using 0% cpu.

Please how can I get it to install?

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    Former Member
    Apr 10, 2016 at 02:08 PM

    Hi Gerry;

      This is rare but does seen to happen on the odd W10 based PC. It's typically an issue with a Service that  interferes with PB. Now the big question ... Which one?

      I would first try the easiest route and boot your W10 into "safe" mode. Then try the install again.

    HTH

    Regards ... Chris

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    • Former Member Former Member

      Hi Gerry;

        Thanks for the hardware feedback!  Again, an Intel CPU (no surprise to me) having this issue.

      => For my 10.5 all EBFs were free (as it should be). If Volkswagen finds a defect in a car it is recalled and fixed for free. Same should go for software.

      Right on ... I am very confident that Appeon will address this injustice!

      Regards ... Chris