Order Qty on Inventory Data tab is different from on available to promise and Open PO

[Former Member]

Hi All

I am having an issue at a customer where on a certain item the ordered qty is 101, but i cannot account for it. I ran an open PO query for remaining qty and it adds up to 35. The available to promise report also indicates 35. Am I missing something?

They are on SAP9.2 PL03

Please see screenshots:

Thanks all 🙂

Regards,
Jerusha

[Johan_H · Accepted solution]

Hi Jerusha,

Please try to restore Item Balances for this item: Help > Support Desk > Restore > Restore Item Balances

This is best done outside business hours, and SAP recommends making a backup of the database before running this tool.

Regards,

Johan

[Former Member]

Hi All

Logged a ticket with support before I did the restore item balances. It resolved the issue.

Thanks all.

Jerusha

[kothandaraman_nagarajan]

Hi,

1. Also note restore function should be done with help of SAP support.

2. Did you check inventory status report?

3. Any AP reserve invoices?

Regards,

Nagarajan