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Former Member

Agent down

Hi experts ,

What could be all reason , if a SMD Agent get down OR automatically shutdown .?

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2 Answers

  • Apr 06, 2016 at 09:32 PM

    Hi,

    There's a wiki explaining some of the known cases for the agent to be shutdown.

    Diagnostics Agent does not start - SAP Solution Manager Setup - SCN Wiki

    Please have a look, each case describes which file you should check and what error you will find, with a solution for each.

    Kind regards,

    Daniel.

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  • Apr 06, 2016 at 08:23 PM

    Hello GSMSUPPORT,

    Did you check SMD agents developer trace files on work directory?

    Check OS error logs also.

    Regards,

    Yuksel AKCINAR

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    • Former Member

      Hi Yuksel ,

      We can find Dev_trace and OS error logs . But in general , what all possibility are there , when a agent went down . if you list down point by point , it would be great.

      The possible reason which am aware are :

      Network failure , memory consumption