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Former Member

Resubmissions

Hello All,

I am facing a weird issue where the worklist is full of Business partners with Resubmissions. Ideally once a resubmission is created the BP should no longer appear in the worklist. I have generated the worklist afresh.

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2 Answers

  • Best Answer
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    Former Member
    Apr 06, 2016 at 02:18 PM

    Hi Vaibhav,

    You have to update your collection strategies accordingly.

    Have you added an exit rule based on resubmissions?

    Cris.

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    • Former Member

      Hello Cris ,

      Thanks for your help . Actually I communicated the key user and found out that the exit rule in resubmissions should not be marked. This is how the collection strategy was created but still the resubmissions used to not show in the worklist earlier. Some other problem I guess.

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    Former Member
    Apr 06, 2016 at 03:25 PM

    Are you creating re-submissions at a customer level or a line item level?

    When you raised the re-submission did not tick to exclude it from the worklist?

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