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Sender Mail Adapter Connection Issue

Hi Team,

We are doing scenario Mail-->PO-->xml(ftp directory), while doing sender mail adapter configuration. Facing below issue, can you please help us.

Sender Mail CC Configuration as below:

URL = pop://<mailservername>

Regards,

Satish

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1 Answer

  • Apr 06, 2016 at 09:51 AM

    Hello Sathish,

    Check the URL configured in the mail channel.

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    • Hello Satish,

      This means, the necessary ports are not open from the mail server end. Please ask the 3rd party team to open the port and firewall connection to allow your PI system IP address. That should resolve the issue.

      Just to ensure the same you can ask your 3rd party if at all they are receiving any connection request from your PI server.

      Regards,

      Nitin