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Former Member

PC upgrade and License transfer

Hello.

I am replacing a user's old PC for a new one. The user currently has Crystal reports XI installed.

When I attempt to transfer the license from one PC to the other, it says the key is in use.

I removed the key from the old PC, but still no result.

What is the best way to transfer the Crystal Reports XI software from one PC to another?

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1 Answer

  • Best Answer
    Apr 06, 2016 at 07:51 AM

    Hi Larissa,

    You should be able install CR XI on the user's machine with the same key (as CR is a per User License).

    Could you attach the exact error message please?

    -Abhilash

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