Skip to Content
0
Apr 05, 2016 at 11:06 AM

In CDT, Dashboard does not work

32 Views

Hi Gurus,

We use BCM contact center tool and we have a problem about dashboard, as you see in attached jpeg. In CDT screen, there is no data available in Dashboard screen . However, there are many calls that are completed and in process. How can we solve this problem?

Attachments

Dashboard.jpg (35.5 kB)