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Former Member

worklist showing incorrect details

In the worklist , when I open the process receivables of a business partner that has open items it displays everything as fine. But immediately after that when I open some other business partner ( not present in worklist, I click on Goto) , it still shows me the details of the previous BP. I have checked all the batch jobs ( everything is fine) , I have even checked it in different environments this happens for a particular system only. I tried sending the data from the backend to Central system manually which was successful but still it didn't solve the problem.

Please help.

Regards,

Vaibhav

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3 Answers

  • Best Answer
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    Former Member
    Apr 07, 2016 at 08:58 AM

    1- check bp (linked to customer, straategy etc.)

    2- run strategy

    3- run UDM_Genwl to re-create the worklist

    if still not processed probably you cannot assign any employees to the strategy and bp

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    • Former Member Former Member

      Hello Sreekanth,

      Please raise the OSS message for the SAP team and describe the problem to them.They will give you the particular SAP note which has to be implemented in that system by ABAP team. I dont remember the SAP note number because I am working for a different employer now. But I am 100% sure that it is going to be resolved after the SAP note gets implemented. It worked for me .

      Regards,

      Vaibhav

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    Former Member
    Apr 05, 2016 at 10:31 PM

    It looks like it is the refresh issue related to worklist screen. I would focus my attention on the codes which try to fetch the data available in the run id. The worklist is generated based on the data available in the Run ID. But, when you navigate into the process receivable screen the data is fetch real-time from feeder system.

    Try refreshing the worklist screen using the refresh button after you navigate to another BP which doesn't have the data in the runid.

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    Former Member
    Apr 06, 2016 at 03:28 PM

    Can you provide more detail around your central instance.

    Are you taking data from different ECC systems into a single ECC system that has collections?

    Have you got any specific user exits activated around the creation of the worklist - you might have some coding issues there.

    Does the problem only occur when you "goto" a BP not on the worklist or one from the worklist>

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