The report could not be opened from businessobjects enterprise possibly the report is on a different

[Former Member]

Hi ALL,

SAP crystal report 2013

SAP BO 4.1 SP7

User having issue opening crystal report in CR 2013.

Administrators do not have issue can open report.

I have research online but non of the solutions works..

Has this issue been resolved by sap or is there any solution out there.

Please see below error

Any solutions out there please

Thanks

-JS

[abhilash_kumar · Accepted solution]

Hi James,

Please see if suggestions from this thread help:

Crystal error : The report could not be opened ... | SCN

-Abhilash

[Former Member · Accepted solution]

Hi Abhilash,

I try the solution but still having the same error.

Webi is fine but CR 2013 is the issue, users can login to CR 13 will see the folders but when viewing the report then the error pops up

I have granted View Object" &"View Objects (users owns)" granted under Content - Crystal reports.

for the security group and even did the same for the Crystal access level

Any other solutions out there..

Thanks

JS

[DellSC · Accepted solution]

Make sure that the users have View access to all of the Crystal Reports server processes in the Servers section of the CMC. 

-Dell

[Former Member · Accepted solution]

Hi Dell,

I even gave the group full control on the below CR processes servers

but same error.

Thanks

-JS

[DellSC · Accepted solution]

I've read back through your original post.  If I understand your issue correctly, you can't import a report from BO into Crystal to modify it.  Is that correct?

Does the user group have access to "Download files" for Crystal Reports?  That might be what's causing this as well.

-Dell

[Former Member · Accepted solution]

Dell Thanks for your reply,

I wasn't thinking about that , but "Download files" for Crystal Reports was what  is missing.

I added to the crystal access in content and it works...

Issue resolved

Thanks

JS