Dear ERM experts,
There is a strange issue occurs with the Firefighter log report. Generally, Controllers have been receiving the Firefighter log report when the Firefighter users logoff from the Firefighter access which is good and works without any issues. 😊
The problem here is, the controllers have not been receiving the Firefighter log report when the Firefighter users disconnect from the Firefighter access due to the network issues. It means, If the Firefighter user does not logoff properly from the firefighter access then the system is unable to captured the log report and send to the controllers in GRC.
Using ST03N tcode, I am able to see what tcodes that the firefighter id executed in the back end system but GRC is unable to capture the logreport from the back end system and fails to send the report to the controllers. Could you please help on the issue? Thank you!
Thank you very much in advance!
Thanks,
Priya