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User name in ITSM search result

Hi all,

When we are searching some Incident in the results its showing name /address under Message processor or Reported by column.

Is there any customization to change this behavior to show only the user name under this column.

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  • Posted on Apr 04, 2016 at 01:07 PM

    Hi Anton,

    Depends on the Display Variant under Partner Determination Procedure -- User Interface Settings.

    You can check this at Table COMC_PARTNER_UIS field 'HEADER_SCREEN'. You can check with your ABAP person for adding more entries and related programs.

    Regards,

    Rajesh Kumar


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    Table.png (41.6 kB)
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