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Former Member

Error while trying to access Succession Org Chart(successfactors)


We are unable to access the Succession org chart under the Succession module. The page continues to spin and then we get an error "

Data xml file was not received"

[IOErrorEvent type ="ioError"bubbles=false cancelable=false eventPhase=2 text="Error #2032"]

Can anyone pretty please throw in some light as to why this error might be occurring and possible solution? Also, this is in the production instance, in the test instance, it seems to be working fine.



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1 Answer

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    Former Member
    Apr 04, 2016 at 01:40 PM

    Hi Hema;

    I know it seems simple, but did you turn on the provisioning settings and add the xml into Provisioning and the related picklists to any fields configured on the picklist? --Margaret

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    • Former Member Former Member

      Hi Hema;

      Yes it does seem like maybe there is an issue in the back end. Are you a partner or a customer? If customer, I would open a case. If partner, you will need to request provisioning access and check all the xml, etc.

      Hope this helps. --Margaret