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Former Member

Syclo Agentry Issue while installation

Hi All,

I am unable to find 51045995 binaries for Agentry_6.1.0.3_Server_Admin_x64.exe which is needed for installation as per this link - http://a248.g.akamai.net/n/248/420835/748d2904f7e2802388ecbdf4c876e8f6fc730183cc843ab6f9c0388a4aa5b139/sapasset.download…, so where i can get ?

And if i use Agentry_7.0.0.537_EditorPlugin_x86_64, i am getting error as ..

"" Cannot complete the install because one or more required items could not be found.

Software being installed: Agentry Editor Plugin 7.0.0.537 (com.syclo.agentry.editor.feature.feature.group 7.0.0.537)

Missing requirement: Agentry Editor Plug-in 7.0.0.537 (com.syclo.agentry.editor 7.0.0.537) requires 'package org.eclipse.e4.ui.workbench.modeling 0.0.0' but it could not be found

Cannot satisfy dependency:

From: Agentry Editor Plugin 7.0.0.537 (com.syclo.agentry.editor.feature.feature.group 7.0.0.537)

To: com.syclo.agentry.editor [7.0.0.537] "".

So please suggest me how to proceed further.

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3 Answers

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    Former Member
    Apr 02, 2016 at 01:34 PM

    1) Get the newest editor version found in SMP 3 SDK SP 11 (I think or SP 10)

    2) Make sure you are not behind a firewall when tring to install as it has to go download other addons for eclipse

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    Former Member
    Apr 06, 2016 at 01:58 PM

    Hi Stephen and Bill,

    Thanks for the reply and support,

    As i am building agentry based app by following this link -

    http://a248.g.akamai.net/n/248/420835/748d2904f7e2802388ecbdf4c876e8f6fc730183cc843ab6f9c0388a4aa5b139/sapasset.download…

    And i have completed all the steps .. so while running the Agentry Test Environment i am getting error as -

    Requesting Public Key from Server

    Certificate received is not found in the trusted list, nor can it be traced to a trusted root.

    Communications error (14)

    Connection failed

    Ending transmission...

    Please find the below image.

    Note:

    I am trying to connecting SMP 3.0 which is installed in our global server.i tried to solve this error by How to resolve ATE certificate issue to test Ag... | SCN , I have downloaded the certificate from that server and uploaded the same in local machine which I am working. After running test environment again same error occurs as mentioned above.

    Regards,

    Ruchi


    Agentryerror.JPG (81.3 kB)
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    • Former Member

      Open up Intenet explorer and go the url, does it show a cert issue?

      If yes:

      Open File Explorer and go to <SMP30_HOME>\Server\configuration.

      Copy the file smp_crt.cer to your local PC, and double click it.

      Install the certificate to the store "Trusted Root Certificate Authorities ".

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    Former Member
    Apr 07, 2016 at 07:29 AM

    Hi Stephen ,

    As you have told i have done the same as i copied smp_crt.cer and installed ,but still facing the same issue in agentry test environment.

    i.e.,

    Requesting Public Key from Server

    Certificate received is not found in the trusted list, nor can it be traced to a trusted root.

    Communications error (14)

    Connection failed

    Ending transmission .

    and after running that ATE .. i am getting error in agentry server.exe. also i.e., SSL socket error as in the image below.


    Please suggest me how to resolve this issue ?

    Regards,

    Ruchi


    Cmd.JPG (85.0 kB)
    Agentryserver.JPG (93.2 kB)
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