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SAP mails are forwarded to Junk E-Mail folder in Outlook

Hello,

For few employees mails from SAP ECC system are forwarded to Junk E-Mail in Outlook but it should go to Inbox.

Could you please let me know if any settings needs to be done in ECC system

Thanks and Regards,

Prasad

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3 Answers

  • Best Answer
    Apr 01, 2016 at 10:05 PM

    Hi Prasad,

    This doesn't seems to be issue with your SAP System. This needs to be checked at User's Outlook settings. If the mails coming from SAP User is set to goto Junk folder instead of Inbox.

    Thanks,

    MPS

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  • Apr 02, 2016 at 05:06 AM

    Hi Prasad,

    it is related to exchange server , ask your it team to check

    BR

    M. Ezzat

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  • Apr 04, 2016 at 04:11 PM

    Hello,

    Is there any SAP Notes or documents that talks about this?

    Thanks and Regards,

    Prasad

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