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An Internal error occurred while calling 'getPromptList' API. (Error:ERR_WIS_30270) (WIS 30270)

Hi

I am getting this error when i perform the below steps in the WEBI

My version is 4.1 SP5 Patch 3

After connecting to the universe in WEBI I am able to include anything in Result Object the query runs fine but as soon as I enter Version in the query filter i get this errorr.

Let me know the solution if someone has already seen this issue.

Regards,

Pramod.

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2 Answers

  • Apr 01, 2016 at 06:48 PM

    Hi Pramod,

    That is a generic error, would you please try to restart the WebIntelligenceProcessingServer if possible and check if that fixes is?

    What do you mean by 'enter the Version in the query filter?' What version? Did you mean something else?

    Thanks,
    Mahboob Mohammed

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    • Because you have this "checkSessionState:Invalid state found: created, required: hasInit", I'd suggest to adjust the \Program Files (x86)\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\eclipse\plugins\webpath.AnalyticalReporting\web\WEB-INF\classes\webi.properties

      WID_FAILOVER_SIZE=100

      Note that WID_FAILOVER_SIZE (This sets the maximum number of tokens to keep in memory. It is 10 by default.)

      WID_STORAGE_TOKEN_STACK_SIZE (this sets the maximum number of tokens stored on disk. It is 10 by default.)

      Hope this will accommodate sufficient session tokens.

      Regards,

      Jin-Chong

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    Former Member
    Jun 02, 2016 at 10:04 AM

    Hi,

    We have the same error in the WebIntelligentProcessingServer's trace ( "... 'ping' API. (Error: ERR_WIS_30270)" ) after starting Platform BI 4.1 SP4 Patch 14 (OS:linux) but the service continue to work.

    After 2 hours, all connections are reserved and we have another error on the scheduling job ;

    The maximum connection limit has been reached. (Error: RWI 0000).

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