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Apr 01, 2016 at 09:08 AM

Opendoc URL issues with Lumira

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Hi Team ,

We are facing opendocument issue with lumira applications .

In our environment we have 2 app servers (but default Tomcat is running) and 2 webservers (Tomcat) . Load balancer is configured on webservers.

opendocument is configured in CMC based on appserver1 . This is working for webi and other applications .(because of default Tomcat in application servers)

when I try to get the document link / opendoc link for lumira and run it is throwing HTTP 404 error.

we suspect since the web application content files are installed in web servers , the files related to opendoc are not updated in app server .So that opendoc is not working with application server url.

In short http://appserver1:8080/BOE/.. is configured in CMC - it is working for all applications opendocs except Lumira .

we know by changing opendoc URL to use load balancer URL it works . But wanted to know the reasons .

Thank you.