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CAL SAP Solution Manager 7.2 - Import best practices


Trying to find the easy way to fill the libraries with the solution documentation. (I like to start greenfield, best practices, so not 7.1 system available)

Via Solution Administration --> Solution --> SAP Best Practices Packages --> Import SAP Best Practice Packages.

I get the following (logical) error (no license in CAL system):

500 SAP Internal Server Error

ERROR: SAP customer number unknown for installation number &INITIAL& (termination: RABAX_STATE)

Anybody an idea how to fill the (process) libraries differently?

Kind regards,


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1 Answer

  • Best Answer
    Apr 01, 2016 at 09:55 AM

    Hi Koen,

    thanks for your request.

    Please be aware that our first SAP Solution Manager 7.2 in CAL is exclusive for content transfer and content activation of customer Solution Documentation.

    The Best Practise Import does not work in this Solution. We will release a new Solution pretty soon which includes alreade the Best Practise package.

    If you dont like to wait you can create manually process step library.



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    • Hi Daniel,

      we still checking if it is possible to download BP content by your own with your credentials.

      To connect a S4HANA system you just have to follow the common managed system setup in SOLMAN_SETUP. There is not special actions right now.