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Former Member

hierarchy error

hi all

when i drag and drop a charactersitic to report i have a problem as attached.

We were using windows server and we promoted to linux server and upgraded from bo 4.1 sp5 to sp7

could you please help us

Best regards

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1 Answer

  • Best Answer
    Mar 31, 2016 at 06:02 PM

    Hello Ali

    The error message you are seeing comes from BW, not AOLAP.

    I assume everything previously worked fine?

    1) Did the problem arise after moving from Windows to Linux or after upgrading from 4.1 SP5 to SP7?

    2) Were any changes made to BW during these changes (eg was BW upgraded)?

    3) Does this error occur when you open an existing AOLAP workspace? If so, what happens if you create a new AOLAP workspace the same as the one which errors?

    It will be faster to reach out to support as they will be able to capture logs to help determine the core problem.

    Regards

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