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Former Member

Role assignment US 6011663 inconsistent.

Dear Experts,

While updating the new Agent ID 6030862 in the existing group and code, system is throwing a message role assignment US 6011663 inconsistent.

Can you please help me to resolve this issue.

Please find the screen shot for your reference.

Thanks,

Rajushan


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Screen shot 2.JPG (25.5 kB)
Screen shot 1.JPG (49.6 kB)
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5 Answers

  • Best Answer
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    Former Member
    Apr 04, 2016 at 10:16 AM

    This issue is resolved.

    User Id/Agent Id was not exist in the system.

    Thank you Rakesh, Rosh & AKPT for your reply and solutions.

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  • Mar 31, 2016 at 03:18 PM

    Hi,

    Seems the user ID: 6011663 is not active or does not exists in the system. You may check the same in SU01. System will always check all the agent ID's assigned, while making any changes in the "workflow" configuration. You may either create the user ID: 6011663 and make the settings or remove the agent 6011663 from the above configuration.


    Regards,

    AKPT

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    Former Member
    Mar 31, 2016 at 11:35 AM

    Hi,

    please check if that ID 6011663 exists in the system. I think user ID must exists while assignment.

    regards, rakesh

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  • Mar 31, 2016 at 01:55 PM

    1) Please remove the assignment of agent 6011663 from the release group E1 and release code Z1.

    2) Assign the new agent 6030862 and save.

    3) Then, recreate the old agent 6011663 and check.

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  • Apr 02, 2016 at 11:14 AM

    Dear Rajushan,

    Have you tried the above solutions provided by SAP Guru's, your reply is awaited in this regard.

    Best Regards

    Mohsin Abbasi

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