SUM failed in Step Extraction 5.2 wrong password for user SYSTEM

Hello together,

we want to upgrade our SOLUTION-Manager (7.1) with a SupportPackageStack. After starting the SUM(Version 14 Patchevel 10) the upgrade stopped in step:

5.2 Extraction - Required System Passwords DDIC and DB user SYSTEM

Error message:

ERROR: Password for 'SYSTEM' does not work, please reenter.

The Password is not wrong . I've checked the Connection before on the DATABASE-Server under SQLplus. conn SYSTEM works fine.

I've changed the Password with : alter user SYSTEM identified by <Password>;

Connection is possible with the new Password, but SUM failed.

So what's the Problem. Has anyone an idea?

Best regards,

Mathias Schneider