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Former Member

An eternal error occured while calling 'getMap' API: (ERR_WIS_30270) ( Error: INF)

Hi All,

since last Thursday we cannot open the last instance for some reports. We get the following error message:

"An eternal error occured while calling 'getMap' API: (ERR_WIS_30270) (Error: INF)"

Nevertheless it is possible to open and refresh the reports.

When we schedule the report in the night, there are more than 1.000 instances, all failed. The last one will be successful.

Furthermore we had one report with the following error message while scheduling:

"Only START_TAG can have attributes. END_DOCUMENT seen .....</METHODRETURN>...@18:16"

We were able to overwrite this report, so it works.

Thanks in advance,

Ann-Christin

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3 Answers

  • Best Answer
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    Former Member
    Mar 30, 2016 at 09:25 AM

    Hello Ann,

    Hopefully below thread should be able to help you.

    Error: ERR_WIS_30270 on Webi document | SCN

    Regards

    Niraj

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    Former Member
    Mar 30, 2016 at 06:49 AM

    Hi Ann,

    Can you check whether all your webi related services are running in CMC?

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    Former Member
    Mar 30, 2016 at 10:35 AM

    HI Ann,

    This issues is regarding Webi intelligence processing server

    • Verify the connection to the database is working
    • Activate tracing
    • Check for Core Dumps (Unix OS only)  

    Below link will give you clear explanation about root cause

    https://wiki.scn.sap.com/wiki/display/BOBJ/Approaches+to+Error+WIS+30270+troubleshooting

    Hope it helps you

    Thanks,

    Varun

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