Skip to Content

B1License Service Not Starting

We're currently testing to see if we can migrate our SBO 2007 A (8.00.181) SP:00 PL:49 backend to newer versions of Windows and SQL Server. I've set up a VM with newer versions for test purposes. The VM has the same Windows Server host name and SQL Server instance name as the production box.

We have various text files with what I assume are license strings. However we don't seem to have any sort of installer for the B1License.exe service and the TAO_NT_Naming_Service.exe on which it depends.

I manually installed the Naming Service using sc.exe and the service information from the old server and it successfully installed and starts. I did the same thing with the B1License.exe service. The service appeared to install successfully, but on an attempt to start it Windows reports that it started, then stopped again.

The Application Event Log on the VM recorded 12 events. The first failure was

B1Lic2007: RegisterToNamingService - Failed

I haven't yet restored any SBO databases to SQL Server, I figured I would try to get the various SAP services running first.

I imagine we aren't the first to need to migrate our backend. Is there any sort of overview of the whole process? Failing that, can someone give me an overview of the licensing process and what we need to do to migrate that portion?

I see the license files have a "HARDWARE-KEY" section but I'd like to think we're not permanently tied to our current Windows Server 2003 R2/SQL Server 2005 machine (both products will be end-of-life as of April 16, 2016).

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Best Answer
    Posted on Mar 29, 2016 at 12:17 AM

    You will need to get a new license based on ur new hardware key.

    Beside, license on 9.0+ are different from 8.8, so be careful to study the difference, otherwise, some of the users will be not be able to login or keep kicking other users out.


    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Al Doman

      I just went through (and am still a bit struggling with) an upgrade from 2007 to 9.1.

      We have an ongoing maintenance agreement, and while not super familiar with the SAP B1 world, I imagine that you either need a support agreement or purchase the current version again in order to be able to upgrade.

      I was able to login in the support portal and download all required versions and patches there. Needed to upgrade to 8.8 first, then 9.1. In reality, I had a temporary VM with 8.8 so could upgrade the database to 8.8.

      The 9.1 version went on new hardware, so I did a fresh install of 9.1, restored the 8.8 DB, and then upgraded that with the upgrade wizard.

      All the required tools and wizards are in the downloaded install packages, pick either new install or upgrade. But I don't think there is a way to get those without new purchase or a current maintenance agreement. The support portal checks what agreement you have and what you are eligible to download.

      The hardware key, buy the way, is determined by the hardware and OS o the server and will change if major components change (new OS install = new HW key -> requires new license file).

  • author's profile photo Former Member
    Former Member
    Posted on Jul 18, 2016 at 12:18 PM


    To further upgrade your system you will need a valid and up to date maintenance agreement.

    While I cannot infer your location, I recommend that you find a local partner at: Partner Finder | SAP

    A recognized partner will help guide you through the steps required to make a successful upgrade and can provide you the necessary software files, upgrade procedures and can provide further support to you along the way.

    If you have any queries, you can PM me from the SCN, I will be happy to assist


    Paul Finneran (mod)

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.