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SAP CRM for Car Manufacturing Company

Hi Champs,

My client is car manufacturing company and they are willing for SAP CRM Implementation independently for following scenarios:

  • Customer maintenance and complete data tracking of each customer (Customer will be the owner of the Honda car)

  • Services/Maintenance record of each car

  • CRM access will be given to dealer so that they can do data entry and maintain record of each car.

  • No financial link of SAP CRM with SAP Financials since money will be given to the dealer and they don't want to track that.

Looking forward for all of your cooperation.

Thanks

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  • Posted on Apr 08, 2016 at 02:45 PM

    Hello Syed,

    For your requirement, You can use SAP CRM case management integrated with SAP CRM ONE ORDER.

    Regards,

    Kapil

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