Manual Bill doc impact on Payment Plan

[Former Member]

Hi Experts,

I need help on Payment Plan, Actually in my scenario customers are getting one time credit from third party, for this interface is creating manual bill doc and it is getting invoiced with next periodic bill. Since customer is on payment plan one time credit(manual bill) is not reflecting on bill print, it is getting adjusted in BB current diff amount item. My client want to give one time credit to the customer on same month and it should be shown on bill.

I have tried with enhancing EVENTS R999, modified manual bill docs line items to Item in bill sum total (XTOTAL_AMNT) = 'X'. it helped me in invoice total (BB amount - one time credit) but when I checked FPL9 it shows posting of BB amount. Can you please guide me this requirement? should I use other EVENT?   

Regards,

Noor

[former_member199199 · Accepted solution]

Hi Noor,

Instead of creating manual bill, could you able to post a credit FICA document as the once off credit?

You can have a specific Main/Sub combination for that. And during posting of that credit you can put a clearing restriction 8 on that. That would prevent it getting cleared with BB debit items. You can easily achieve that by enhancing FQEVENT 42.

Once you do that, until invoice is posted, in FPL9 you would see that as open credit item with restriction 8 and won't clear any BB debit documents.

Later you can let it offset during invoicing. For that you have to maintain the Main/Sub in the configuration of "Item selection during invoicing account maintenance" and "Item selection during bill print out". They are the tables TE514 and TE529 respectively.
This way you would be able to display it in the print invoice and allow it to get offset with the invoicing debt (of course as per clearing rule).

Hope it helps. Let us know how you go.

Regards,

Bodhisattwa

[Former Member]

Hi Roy,

Thanks for reply. Yes alternative solution will be FICA posting, current process is based on manual bill doc and we are facing issue in payment plan customers. I was looking for some config/enhancement place which can help.

Regards,

Noor

[former_member199199]

Understood Noor.

Can you confirm -

1. budget billing debit items are cleared periodically by customer payments?

2. if a budget billing debit item is unpaid, do you allow it get cleared during invoicing with any credit (suppose it is a credit invoice)?

Regards

Bodhisattwa

[Former Member]

I don't have good understanding of FICA, from billing point of view invoicing process always takes payment plan amount and due items on the account(debit/credit). in case of credit invoice it adjusts current diff amount of PP. 

Noor.

[former_member199199]

So, if you would want to offset this type of credit during invoicing and with invoice debit but not with any BB statistical debit, you will have to configure and enhance in clearing rule of invoicing account maintenance. Alternatively you can try R401.

Regards

Bodhisattwa