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Mar 25, 2016 at 02:30 AM

Jobs hanging in running status




We are running some jobs in our non-SAP system.

Some times few of our jobs are hanging in the running status with the below operator message. We have to cancel and resubmit them whenever we face this issue.

'The job failed to receive a continuation signal from the server; job execution is delayed'

In the job logs it displays the below message

'warn 2016-03-23 03:38:56,120 Eastern Daylight Time [416-job-processor tid=0] job.main - Job-processor timeout waiting for acknowledgement; job execution delayed'

On the process server, operator message displays the below message

'JCS-116012: Warning: Transient communication failure: errno: 110 (Connection timed out), error: Connection timed out'

Our Windows admin says he cannot see in the event logs that the server went down during this period.

Please advise.