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Former Member

Need help installing SAP Predictive Analysis 3.1

How do i resolve the error "The expert module does not seem to be properly installed" when attempting to input the correct keycode for SAP BusinessObjects Predictive Analysis 3.1? I have uninstalled, reinstalled as Administrator but to no avail. Please Help.

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  • Former Member

    I'm getting the same error. 'The expert module does not seem to be properly installed." when trying to update the SAP BusinessObjects Predictive Analytics Keycode

    I do have a valid key because I've used it successfully on another computer.

    To answer the reg query, the path is

    C:\Program Files\SAP BusinessObjects Predictive Analytics\Desktop

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6 Answers

  • Best Answer
    Feb 13, 2017 at 01:42 PM

    Hi,

    My understanding is the Expert Analytics has not been installed and installer log file located into C:\Program Files\SAP BusinessObjects Predictive Analytics\Desktop\InstallData\logs\**\ setupengine.log should contain the root cause of this problem ….

    Is it possible to obtain it by email in order to have a look?

    Kind regards

    Antoine

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  • Feb 07, 2017 at 11:23 AM

    Hi, we are currently looking into this.

    Which operating system are you using? Are you entitled to SAP support? If yes, can you please raise a support ticket.

    Kind regards

    Antoine

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    Former Member
    Feb 07, 2017 at 03:45 PM

    Thanks Antoine,

    Windows 10 Enterprise 64-bit. I doubt that i am entitled to SAP Support. This is require for an advanced data science course.

    Best Regards,

    Mayor

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  • Feb 07, 2017 at 05:07 PM

    Hi Mayor, to be open & transparent here, this is the first time I see this. I reached out to my engineering colleagues to see if they would have more clues. Sorry about the inconvenience faced. Kind regards Antoine

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  • Feb 22, 2017 at 03:01 PM

    Can you please execute the following commands in a DOS window and give us the result

    B.1/reg query "HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\PA" /v path

    B.2/ reg query "HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\PA32" /v path

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  • Mar 06, 2017 at 08:03 AM

    Any updates?

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