on 03-23-2016 7:13 AM
Dear Satya
your approach is not 100% correct. Do not click on the "document" symbols (because of REACh we have now two). (PAY attention: you can do a "manual print" as well (so called PRINT_CALL; but this is a different story)). Just "mark" the line (so that the line "genvar, language, version) is highlighted)
Then go on as you have done it. If you would like to get the document per "print" (LET) you must specify the printer (hint: enter valid process parameter).
Make sure that:
a.) you have selected one "initiator" in CG54
b.) switch to "material" view (and not substance view)
c.) mark the "correct" line (combination of material, specification gen var, language ver)
Normally you do not use CG54 to send MSDS/SDS to customer; as this is done in background automatic; Try to get experience in using CG54 e.g. by using a "report recipient" (e.g. yourself)
If you succeed. Check CVD1 for the report request and check if it is processed clearly: ANY customizing must be in place; e.g. cover letter set up, assignment of coverletter to process etc.)
C.B.
PS: SDS shipment is not an "easy" story. PLease read carefully OSS note (for set up of SDS shipment) as mentioned often here
PPS: in your system the "eSDS" scenario is suported as well (this is the second document icon in the line genvar, language, vers; don't click on that (if you haven't don set up). If you are interested in this story http://help.sap.com/saphelpiis_EHS_ESCOM/EHS_Data_Mapping_for_ESComXML_Files.pdf
Last PPS: if in the "business opartner data" of the customer some additional information is maintained you can use "INT" as communication mode and system should generate an eMail (buf customizing story is big !); if you haven't prepared something special: If i remember correct the customer will get ".ps" file. This is not a "good" idea. In most cases PDF files are used. Therefore on top set up is needed
Please read the SDS shipment OSS note very careful. The "eMail" (=INT) part is explained (as well if needed "FAX" part)
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