FATAL ERROR: XS_HOST_NOT_FOUND

[Former Member]

Dear All,

Has anyone encountered this issue? 

Background:

Ihave SBO 9.1 PL09 HANA installed and the Fiori style cockpit enabled in the database I am connecting too.  If I log onto the terminal server as administrator and start business one then everything works fine.  When I log onto the terminal server as another user then I get the error when business one starts:  FATAL ERROR:  XS_HOST_NOT_FOUND.

The other user that I log onto the terminal server with has administrator rights.

This appears to the linked to the Fiori Style Cockpit.

Any help would be greatly appreciated.

Thanks

Martyn

[Former Member]

Dear ,

Go to SLD and register Analytics platform .

Best Regards,

Homsi

[ccsa]

How can I register "Analytics Platform"?

In the recent past, we "delete" this services, and now we need to "Add Analytics Platform" again, but this services is disabled un combo for add services:

How we can do it for add "Analytics Platform" again?

[Former Member]

I think you should start the service with domain user ,and grant domain user sysadmin role in sql server

[former_member262742]

This is for Hana not SQL Server

[duncanspeidel]

Hi Nelson,

Which version of SAP Business One are you working with? Have you visited http://<HANAhost>:8000/ and confirmed that the XS engine is running?

Is the problem with privileged and non-privileged users (manager and business user)?

Best regards,

Duncan

[former_member262742]

Did you solve this issue?

I have the same problem, but both in chrome and ie

[duncanspeidel]

Hi Martyn,

Please review section 4.2 of http://help.sap.com/download/multimedia/sapb1_xapp/Working_with_Extreme_App_Framework.pdf.  I think non super users are not authorized to call extreme apps (default setting).  The guide will explain what needs to be done.

Best regards,

Duncan

[Former Member]

Hi Duncan,

Thank you for your response.

We are logging into the database as manager, so the superuser rights are set. 

The strange thing for me is that we log onto the terminal server as administrator, so we have full domain rights and business one loads correctly.  The issue only happens when we log on as a domain user.

We are checking the domain rights of the user, but cannot see or figure out which domain rights the user needs to have.

I am still confused

Kind regards

Martyn

[Former Member]

Hi Duncan,

Some more information:

if i use the urls:

• http://hanaserver:8000/sap/sbo/portal/?site=/sap/sbo/cockpit/
• https://hanaserver:4300/sap/sbo/portal/?site=/sap/sbo/cockpit/

to browse the cockpit then i have the following results:

Chrome

The cockpit loads correctly both using both the https and http url.

I.E.

The cockpit does not load correctly, the startup image continuously turns, I have the same issue with both the https and http url

In both cases I logged on as a non-superuser (please see attached images)

Kind regards

Martyn

[duncanspeidel]

I would suggest sticking with Chrome.  If you must use IE I would suggest a supprot ticket.

Best regards,

Duncan