on 02-07-2017 7:47 AM
Hi All,
I am working on Integration of C4C service tickets with a third party portal.Where in the portal is used to raise tickets.We are using ManageServiceRequestIn webservice for this scenario.I wanted to understand the size limit of each attachments and the maximum number of attachments that can be passed in the attachment node of the webservice .
Regards
Navin
Hello Navin
There is no generic guideline on what is the specific size of file to be used in attachments. This is applicable for all objects in
C4C and nothing specific in TICKET. Ticket can be created with multiple attachments via Web service.
I can confirm this on behalf of the product and performance teams here at SAP.
Thank you.
Suraj
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Hi Suraj,
Thanks for your confirmation.
Regards,
Navin
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