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Multiple 997 Messages

Hi Guys,

We send back a 997-Return receipt message for all the messages we received from one of our supplier over AS2.

But we send also 997 Messages out for return receipt messages from our Supplier when we sent them a message, means we send out a return receipt message to a return receipt message 997 from the supplier, which makes no Sense!

Could you please share or let me know your thoughts on how to overcome this issue?

Thanks in Advance.

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2 Answers

  • Posted on Mar 17, 2016 at 04:47 PM


    can you elaborate your issue? is your issue related to inbound 997?

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  • Posted on Apr 26, 2016 at 08:54 AM

    Hi Prad,

    You need to distinguish between ACKs:

    • Technical acknowledgment: MDN is not a EDI message by himself, just an option in your AS2 receiver channel.
    • Functional acknowledgment: 997 or CONTROL has EDI message entity, I mean should be treat as DESADV or ORDERS, and for that reason you should require MDN of these messages.

    so MDN to confirn technical ACK and 997 like functional ACK with his MDN to confirm reception.

    You should agree with your client what kind of ACK they are able to handle and configure your B2B addon according it.



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