Chargeback documents is not generated

[hiteshv_talele]

Hello experts,

we have configure condition contract and Chargeback document is not generated automatically while saving the billing document in s/4 Hana is there is any specially setting to achieve this , so kindly let me know.

second question is our system standrad prcing procedure Bsettlment for settlement and condition type REBT is not showing, is there is any path to update this.

With Regards

Hitesh.

[hiteshv_talele]

Chargeback document has been created automatically issue is in copy control.

looking for answer of second question, please help

With Regards

Aaditya

[Former Member]

Hi

For charge back process SAP has given standard pricing procedure CHBACK and condition type PCHB and DCHB( percentage ). The condition type REBT is for rebate settlement. if you want to generate charge back settlement automatically. you need to configure PPF actions.the sap standard action profile for charge back is : WCB_CREATE_CB_REQUEST. you need to activate this action profile as per you billing document.

[former_member233510]

Is the condition "REBT" is missing in the pricing procedure "BSETTLE" ? If so, get it from 000 client. Further check with your BASIS team.