Skip to Content
avatar image
Former Member

osql call failed for MSSUPGGETREl

Dear Team,

Kindly help me out the below issue :

SUM patch upgrade , I faced severe error occurred in phase  PRE_INSTALL/SHDUNINST_DB_PREP

error code : OSQL call failed for MSSUPGGETREL

Envrionment : Windows 2012 R2

DB : MSSQL 2012

SUM: SP14

Distributed system DB in other host and CI in other host

my analysis

STEP1. I have set the ENV variables like DBMS_TYPE , MSSQL_SQLSERVER,  MSSQL_DBNAME MSSQL_SCHEMA on both  DB and CI system and also restarted the instance

by using the note 1684408

STEP2: applied the sql agent and checked the path DB (%programfiles%MICROSOFT SQL SERVER\80\TOOLS\BINN)

STEP 3: I have restarted the instance and DB, and also restarted the SUM , but I see the same issue

Can anyone help me out.

Regards,

Santosh.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • Best Answer
    Mar 07, 2016 at 10:40 AM

    Hi Santosh.

    1. Are you started the SUM using SIDADM or administrator user id?

    2. Refer the SAP KBA for the error message

    2275405 - OSQL call failed for MSSUPGGETREL in PREP_INSTALL/SHDUNINST_DB_PREP


    Regards

    SS

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Mar 07, 2016 at 10:53 AM

    Hi Santosh,

    you have to install SQL Native client on the server where your SAP application is running.

    Also follow the sapnote as suggested by Sriram.

    With Regards

    Ashutosh Chaturvedi

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi Santosh,

      After the installation of SQL Native Client on SAP Application server, you have to take a reboot of the server.

      So follow the below steps

      - Stop the SUM

      - Stop the SAP system

      - Reboot the server

      - Start the SAP system

      - Start the SUM tool again.

      With Regards

      Ashutosh Chaturvedi

  • avatar image
    Former Member
    Mar 08, 2016 at 09:28 AM

    Dear All,

    It  solved my problem thanks for your valuable answers one and all i appreciate

    😊 Good look .

    Add comment
    10|10000 characters needed characters exceeded