Repeat logon requested in Runtime Workbench

[elizabeth_stapleton]

Hi

Can anyone tell me what might cause Runtime Workbench/Component Monitoring/Adapter Engine/Communication Channel Monitoring to ask me to log in again.   I am not sure where to look to solve this.

This is only happening on our QAS system, Dev and Prod are fine.    I have compared my Prod roles with my QAS ones, and they look the same.

We are on Netweaver 7.1 though we have always been on 7.1, and it used to work, the issue did begin after a patching exercise.

Does RTWB connect to another SAP system, and need a certificate update of some sort?

Many thanks

Elizabeth

[elizabeth_stapleton · Accepted solution]

Hi,

with this one the solution turned out to be internet compatibility view settings.

We needed to add various SAP system websites in there and it was fine..  e.g.   xxxxx.local  and XXXX-app-01, 02

Thanks

[Former Member]

Hi Elizabeth,

Please check below mentioned sap notes

768456 - Troubleshooting Runtime Workbench

757373 - Single Sign-On for Runtime Workbench

Regards,

Prithviraj.

[elizabeth_stapleton]

Hi Prithviraj,

thank you for the information, it looks useful.

I have to put this on hold for a while, as we are in the middle of patching, and my basis colleagues are unavailable to check some of the config that I can not get to.

I will feed back to you how it goes once I am able.

Regards,

Elizabeth