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Former Member
Mar 03, 2016 at 01:01 PM

Error in Web Intelligence Rich Client after 4.1 SP07 Patch 1 update



I've recently updated a BO Server up to 4.1 SP07 Patch 1 from 4.1 SP06. I've updated server part as well as Client Tools. After that i can't use Web Intelligence Rich Client because every time I run it throws the next java error:

Is there anyway to resolve this?


java.util.ServiceConfigurationError: Provider could not be instantiated: java.lang.NoClassDefFoundError: com/businessobjects/customds/ui/CustomDSExtension at Source) at java.util.ServiceLoader.access$100(Unknown Source) at java.util.ServiceLoader$ Source) at java.util.ServiceLoader$ Source) at at at at at at at at at at at at at at at at at at at at at at at$InitWorker.showNewFrame( at$InitWorker.done( at javax.swing.SwingWorker$ Source) at javax.swing.SwingWorker$ Source) at Source) at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source) at javax.swing.Timer.fireActionPerformed(Unknown Source) at javax.swing.Timer$ Source) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$ Source) at java.awt.EventQueue$ Source) at Method) at$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at Source) Caused by: java.lang.NoClassDefFoundError: com/businessobjects/customds/ui/CustomDSExtension at java.lang.Class.getDeclaredConstructors0(Native Method) at java.lang.Class.privateGetDeclaredConstructors(Unknown Source) at java.lang.Class.getConstructor0(Unknown Source) at java.lang.Class.newInstance(Unknown Source) ... 46 more Caused by: java.lang.ClassNotFoundException: com.businessobjects.customds.ui.CustomDSExtension at$ Source) at$ Source) at Method) at Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) ... 50 more