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Former Member
Mar 03, 2016 at 01:01 PM

Error in Web Intelligence Rich Client after 4.1 SP07 Patch 1 update

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Hi.

I've recently updated a BO Server up to 4.1 SP07 Patch 1 from 4.1 SP06. I've updated server part as well as Client Tools. After that i can't use Web Intelligence Rich Client because every time I run it throws the next java error:

Is there anyway to resolve this?

Regards.

java.util.ServiceConfigurationError: com.sap.webi.ui.data.IDataSourceProviderFactory: Provider com.sap.webi.ui.data.CDPDataSourceProviderFactory could not be instantiated: java.lang.NoClassDefFoundError: com/businessobjects/customds/ui/CustomDSExtension at java.util.ServiceLoader.fail(Unknown Source) at java.util.ServiceLoader.access$100(Unknown Source) at java.util.ServiceLoader$LazyIterator.next(Unknown Source) at java.util.ServiceLoader$1.next(Unknown Source) at com.sap.webi.ui.context.ApplicationContext.initDataSourceProviders(ApplicationContext.java:311) at com.sap.webi.ui.context.ApplicationContext.getDataSourceProviderManager(ApplicationContext.java:165) at com.sap.webi.ui.workbench.welcome.WelcomeContext.getDataSourceProviders(WelcomeContext.java:47) at com.sap.webi.ui.workbench.welcome.WelcomeDataSourceModel.fill(WelcomeDataSourceModel.java:47) at com.sap.webi.ui.workbench.welcome.WelcomeDataSourceModel.(WelcomeDataSourceModel.java:34) at com.sap.webi.ui.workbench.welcome.NewDocumentPanel.updateDataSourcesList(NewDocumentPanel.java:146) at com.sap.webi.ui.workbench.welcome.NewDocumentPanel.createDatasourcesList(NewDocumentPanel.java:155) at com.sap.webi.ui.workbench.welcome.NewDocumentPanel.createContentPanel(NewDocumentPanel.java:134) at com.sap.webi.ui.workbench.welcome.NewDocumentPanel.initComponent(NewDocumentPanel.java:112) at com.sap.webi.ui.workbench.welcome.NewDocumentPanel.(NewDocumentPanel.java:41) at com.sap.webi.ui.workbench.welcome.WelcomePanel.initComponent(WelcomePanel.java:72) at com.sap.webi.ui.workbench.welcome.WelcomePanel.(WelcomePanel.java:62) at com.sap.webi.ui.perspectives.WelcomePerspective.getWorkspacePanel(WelcomePerspective.java:48) at com.sap.webi.ui.perspectives.WelcomePerspective.getWorkspacePanel(WelcomePerspective.java:13) at com.sap.webi.ui.workbench.WebIWorkbench.updateWorkspaceFromCurrentPerspective(WebIWorkbench.java:495) at com.sap.webi.ui.workbench.WebIWorkbench.initWorkspace(WebIWorkbench.java:148) at com.sap.webi.ui.workbench.WebIWorkbench.initComponent(WebIWorkbench.java:114) at com.sap.webi.ui.workbench.WebIWorkbench.(WebIWorkbench.java:97) at com.sap.webi.ui.RichClientFrame.createContent(RichClientFrame.java:268) at com.sap.webi.ui.RichClientFrame.(RichClientFrame.java:69) at com.sap.webi.ui.context.managers.FramesManager.openNewFrame(FramesManager.java:510) at com.sap.webi.ui.context.managers.FramesManager.createFrameToOpenNewDoc(FramesManager.java:166) at com.sap.webi.ui.RichClientMain$InitWorker.showNewFrame(RichClientMain.java:741) at com.sap.webi.ui.RichClientMain$InitWorker.done(RichClientMain.java:728) at javax.swing.SwingWorker$5.run(Unknown Source) at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(Unknown Source) at sun.swing.AccumulativeRunnable.run(Unknown Source) at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source) at javax.swing.Timer.fireActionPerformed(Unknown Source) at javax.swing.Timer$DoPostEvent.run(Unknown Source) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) Caused by: java.lang.NoClassDefFoundError: com/businessobjects/customds/ui/CustomDSExtension at java.lang.Class.getDeclaredConstructors0(Native Method) at java.lang.Class.privateGetDeclaredConstructors(Unknown Source) at java.lang.Class.getConstructor0(Unknown Source) at java.lang.Class.newInstance(Unknown Source) ... 46 more Caused by: java.lang.ClassNotFoundException: com.businessobjects.customds.ui.CustomDSExtension at java.net.URLClassLoader$1.run(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) ... 50 more