Dear All
Please help us in solving the below issue..
While SO will be created based on indents required by customer over phone and some times delivery will be done later days based on Customer requests..
If a sales order is created with some ship to party address-during delivery creations-this Ship to party address will be changed based on customer requirements( if same Customer will have his own premises at some other adjacent locations)
So while creating the delivery with VL01n-User will change this ship to party address to the new one.
But during this change-even though he changed to new address -some times this address will be coming as blank-there by in the smart forms too..
In a day if user is creating ten deliveries then this issue is coming example for 4th delivery-then for 6th-then for 10th delivery.(Inconsistent manner)
(Pl See screen shot 1)
But while trying to replicate the same at Delivery -the fields name,city,country are mandatory fields also at the field language as empty entry is where we will never have blank at this field..(See Screen shot 2)
Note: While checking this document in VBPA with ADRDA check-system is telling us that the address of this document has been changed--But we are surprised how system is allowing by missing mandatory fields that to inconsistent manner??(Pl see screen shot 3)
Also we are unable to get the replica in QAS/DEV as this was happening in PRD --so having a dilemma in raising a OSS message to SAP also..
Please help us on any other areas we can check for??